We are committed to providing great support to Approved Workman Database users! Although much time, effort, and care has gone into the development and testing of this application, we acknowledge that no software is ever totally bug free.
For problems not addressed in the included documentation, please contact Customer Support:
|•||Phone: (see the AWdb website for our support number). Please limit calls to: Monday - Friday, 8:00 AM - 5:00 PM Central Time Zone. If evening or weekend support is required, please arrange an appointment by e-mail, or by calling during normal business hours first. Thank you.|
|•||Remote Support: For some issues, a Customer Support representative might request a remote support session. This allows the support representative to share your computer screen to help resolve a problem.|
The Approved Workman Forum provides helpful information and tips. It provides a way to get the latest news, submit reports of problems and enhancement requests, review Frequently Asked Questions and watch training videos. It's also a great place to ask and answer questions and share ideas with other AWdb users.